Seattle startup Skilljar raises $33M as pandemic sparks demand for its customer education software

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Skilljar co-founders Sandi Lin (left) and Jason Stewart. (Skilljar Photos)

The third time really has been a charm for Sandi Lin and Jason Stewart.

The entrepreneurs began their startup journey in 2013 when the former Amazon employees launched Everpath, a Techstars Seattle company that tried to build a Yelp for online classes. They soon pivoted and began targeting independent instructors, offering them a platform to host online education.

“I call those my first two failed startups,” Lin said this week.

It was the third evolution of the original idea that really took off. Lin and Stewart saw a lot of interest from enterprise companies needing help building customer education experiences. They ultimately launched Skilljar, which has now delivered more than 10 million hours of instruction and 100 million lessons via on-demand and virtual live training programs hosted on its learning management platform.

Skilljar is set to grow even more after raising a fresh $33 million Series B round led by Insight Partners, with participation from existing investors Mayfield, Trilogy Equity Partners, and Shasta Ventures. Total funding to date is north of $50 million. 

The Seattle startup provides the back-end technology and software that lets companies build cloud-based training and onboarding programs for both their own employees and for end users. The company has more than 300 customers, including Smartsheet, Tableau, Cisco, Zendesk, and others. For example, Tableau uses Skilljar to power its Tableau eLearning training courses, while Nintex taps Skilljar to help lower “how-to” support tickets.

Skilljar also offers a built-in assessment and certifications engine, as well as analytics on learner activity and integrations with various other software tools.

Tech giants such as Amazon and Microsoft have built their own customer education platforms, but Skilljar hopes to provide the same service for thousands of other companies that don’t have the