Covid on Smartphone? Here’s how long it can stay


This means, you should disinfect or clean your smartphone periodically.

The research, undertaken at the Australian Centre for Disease Preparedness (ACDP) in Geelong, found that SARS-CoV-2 survived longer at lower temperatures and tended to survive longer on non-porous or smooth surfaces such as glass, stainless steel and vinyl, compared to porous complex surfaces such as cotton.

The study, published in Virology Journal, showed that the virus survived longer on paper banknotes than plastic banknotes.

“While the precise role of surface transmission, the degree of surface contact and the amount of virus required for infection is yet to be determined, establishing how long this virus remains viable on surfaces is critical for developing risk mitigation strategies in high contact areas,” said one of the study authors Debbie Eagles, Deputy Director of ACDP.

“How long they can survive and remain infectious depends on the type of virus, quantity, the surface, environmental conditions and how it’s deposited – for example touch vs droplets emitted by coughing,” said Professor Trevor Drew, Director of ACDP.

“Proteins and fats in body fluids can also significantly increase virus survival times.”

CSIRO Chief Executive Larry Marshall said surface survivability research builds on the national science agency’s other Covid-19 work, including vaccine testing, wastewater testing, Personal Protective Equipment (PPE) manufacture and accreditation, and big data dashboards supporting each state.

“Establishing how long the virus really remains viable on surfaces enables us to more accurately predict and mitigate its spread, and do a better job of protecting our people,” Marshall said.

“Together, we hope this suite of solutions from science will break down the barriers between us, and shift focus to dealing with specific virus hotspots so we can get the economy back on track.”

The research involved drying virus in an artificial mucus on different surfaces, at concentrations similar

New advancements in tech help us stay healthier longer


Digital health gives greater access to experts and makes medicine more precise and personalized. Sponsored by United Healthcare.

SEATTLE — Digital health is gaining in popularity not just because of emerging technologies, but also due to the COVID-19 pandemic. Patients are able to access information, monitor their health, and complete a doctor’s visit through their smartphones or computers. 

“One of the main goals of digital health is for patients to access healthcare and information at any time, 24/7,” said Dr. Patricia Auerbach, Chief Medical Officer of UnitedHealthcare of Washington. “This allows patients to take better charge of their health and allows their providers to stay connected to them, even outside of the office and hospital.”

Telehealth gives healthcare providers the ability to evaluate patients without potential exposure to risks. It was mostly used before COVID-19 for minor issues, like allergies, rashes, or cold symptoms. Now telehealth is being used for mental and behavioral health visits, routine care, and even complex issues. 

“With the winter coming and flu and COVID, telehealth is really a good first step if someone has questions about COVID or the flu,” Dr. Auerbach said.

A provider can discuss symptoms with you and may direct you to a safe facility for further care or a community testing site. In some cases, further in-person testing may be necessary, but a telehealth visit can start the process. To identify what resources are available to you through telehealth, check with your physician, insurance plan, or employer.

UnitedHealthcare has seen a significant increase in telehealth visits this year. Studies say among telehealth users broadly, 70% of patients said they’d likely use the resources again and more than 80% said that they had their health issue resolved in their first visit. Telehealth is generally more affordable as well, with little out-of-pocket expense.  

A Futuristic Hotel In Canada Was Named The World’s Most Amazing Remote Place To Stay


Do you really want to get away from it all? One of the world’s most remote hotels is in Canada and it looks like it’s from a science fiction movie. 

The striking stay called Fogo Island Inn sits pretty on the East Coast and came in first place among the world’s top 10 most incredible remote hotels, according to Mirror.

Fogo, which describes itself as “an island off an island” is known for many things from its wondrous architecture to its shores where whale spotting is a thing. 

In addition, the 29-room hotel is situated right in Iceberg Alley meaning you can quite possibly spot huge icebergs at sea.

p:nth-of-type(2)”,”sizes”:[[8,8]],”hideOnSensitiveArticle”:true,”relativePos”:”after”,”additionalClass”:”in-article”,”name”:”div-gpt-ad-vip-slot”,”type”:”VIP”}” data-gpt-placeholder=”” data-response-start=”1860.2799999998751″ data-type=”gpt” data-requested=”6284.310000000005″> 

Editor’s Choice: A Canadian Neighbourhood Was Just Named One Of The Coolest In The World

Its remote location is ideal for those who want to feel like they’re out in the wilderness – but with […] heaps of modern comforts at your fingertips.


Mirror describes it as a “quirky inn” that offers dramatic views of the rugged, rocky landscape and ocean.

“Its remote location is ideal for those who want to feel like they’re out in the wilderness – but with the chic rooms and fine dining restaurant, you’ll still have heaps of modern comforts at your fingertips,” they said on their website.

The hotel took to Twitter to express their thanks for topping the list.

Source Article

The Future of Omnichannel Starts Today: 4 Omnichannel Strategies that Will Help You Stay Ahead of the Curve in 2021


This year hasn’t gone as anyone expected (biggest understatement right there). COVID-19 threw a wrench in the year 2020, and every industry has felt its effects. Customer Experience is no exception. In fact, the CX industry has changed rapidly this year. Digital consumerism went through the roof and remote work became the norm.

The companies that have slid through 2020 with the fewest bruises are the ones that already had strong omnichannel systems in place. They built goals with the future of omnichannel in mind, and now they’re ahead of the curve. Consumers have gone completely digital-first–buying everything from groceries to furniture online–and a lot of companies are swimming hard to keep up. Though we don’t know what next year holds, it’s clear that omnichannel solutions are here to stay.

Here are four strategies to follow to keep up with the future of omnichannel.

1. Keep it personal(ized)

The future of omnichannel lies in keeping things personal. Some 79% of customers say personalized customer service is more important than personalized marketing. So when your company considers where to place its efforts in omnichannel strategy, keep your customers’ needs and interests at the forefront. Your customers have already made the decision to be just that–your customers. If you treat customers like another number, you aren’t valuing them as individuals. And they can tell.

The personal touch your customers look for often starts with your agents. Coach your agents regularly, so they know how to listen to your customers and respond kindly.

If you do even simple things like asking your customers how they want to communicate, you maximize loyalty and minimize frustration.

Gladly’s 2020 CX Report says the top three things customers want their companies to know are:

  1. Who they are (name, location info)
  2. What they’ve already talked about (previous conversations)

‘Stay focused’ on China’s new tech ETFs even if you can’t invest yet, money manager says


Investors just got four new ways to buy into China’s stock market “stars.”

Investors are getting new ways to invest in Chinese tech stocks



Four exchange-traded funds launched in China this week tracking the Shanghai stock market’s Star 50 Index, a collection of the 50 largest stocks on the tech-heavy Star Market. The Star 50 Index is up nearly 50% this year.


Load Error

While U.S. investors don’t yet have access to the funds — issued by China Asset Management, Huatai-PineBridge Fund Management, ICBC Credit Suisse Asset Management and E Fund Management — there are many reasons for them to be watching this move, one top money manager told CNBC this week.

These ETFs could be some of the first to access the highly anticipated Ant Group IPO, Tim Seymour, the founder and chief investment officer of Seymour Asset Management, told CNBC’s “ETF Edge” on Monday.

The Alibaba affiliate is planning a dual listing on Shanghai’s STAR market and Hong Kong’s stock exchange at a valuation some have said could be bigger than a number of the largest U.S. banks.

Video: Investors are getting new ways to invest in Chinese tech stocks (CNBC)

Investors are getting new ways to invest in Chinese tech stocks



“When I say these are some of the biggest companies you’ve never heard of, I’m talking about NetEase or Tencent Music, which is bigger than Spotify if you look at their total audience,” Seymour said.

“Ant Financial is going to come to market and be bigger than almost every other financial company in the world,” he said. “Certainly in payments, it’s going to be a smaller company than Visa and Mastercard, but it won’t be that far off of where JPMorgan is and it’ll be bigger